Research

Recent Publications and Presentations

Peer-Reviewed Journal Articles:

Aluri, A., Gupta, R., & Brown, E. (2025). Investigating the impact of automation, digital worker, and artificial intelligence on the hospitality industry. Journal of Hospitality Tourism Cases. Advance online publication. https://doi.org/10.1177/21649987251356946

Hiller, J. L., Forney, J. L., & Brown, E. A. (2024). Experiential learning activities and traditional teaching methods in the hospitality classroom: Review and qualitative analysis. International Journal of Education Research, 191.

Storey, J., & Brown, E. (2023). The importance of leadership and a global human resource perspective: The case of executive management during a hotel merger. Journal of Hospitality Tourism Cases, 11(4). https://doi.org/10.1177/21649987231217865

Giffen, R., Brown, E. A., & Jaurequi, M. (2023). Hotel organizational culture and employee personality type relationship with person-organization fit. Journal of Human Resources in Hospitality & Tourism, 22(3), 417-434. https://doi.org/10.1080/15332845.2023.2180735

In Press (2025)

Amartey, E., & Brown, E. (in press). Human Resource Strategies to Attract and Retain Talent within Evergreen Valley University Hospitality Department. Journal of Hospitality Tourism Cases.

Marrow, S., & Brown, E. (in press). Avoiding retention issues due to policies in the HR hospitality industry. Journal of Hospitality Tourism Cases. Won 3rd Place, 2025 ICHRIE Case Competition.

Conference Presentations

Brown, E., & Schoffstall, D. (2025, June). Micro-moments in the hospitality industry: Reducing burnout and turnover intentions through managerial interactions. Symposium presented at the 2025 Annual International Council on Hotel, Restaurant, and Institutional Education Summer Conference, Indianapolis, IN.

Hiller, J., & Brown, E. (2025, June). The role of social intelligence in relationship to hotel managers person-vocation fit and turnover intention. Poster presented at the 2025 Annual International Council on Hotel, Restaurant, and Institutional Education Summer Conference, Indianapolis, IN.

Zirbes, E., & Brown, E. (2025, June). A phenomenological study on job embeddedness and retaining for generation z frontline hospitality employees. Poster presented at the 2025 Annual International Council on Hotel, Restaurant, and Institutional Education Summer Conference, Indianapolis, IN.

Schoffstall, D., Kitterlin-Lynch, M., Brown, E., & Williams, J. (2024, July). Choosing to get involved in board service. Symposium presented at the 2024 Annual International Council on Hotel, Restaurant, and Institutional Education Summer Conference, Montreal, Canada.

Naig, A., Brown, E., & Frette, S. (2024, July). Student transfer from community colleges to four-year hospitality management programs: Successes, barriers, and opportunities. Symposium presented at the 2024 Annual International Council on Hotel, Restaurant, and Institutional Education Summer Conference, Montreal, Canada.